Terms of Service

Who we are

ADHD Private is operated by Sellframe Ltd, a company registered in Scotland (company number SC472357) with its registered office at 14 Avonside Grove, Hamilton, Lanarkshire, ML3 7DL. In these terms, “we”, “us” and “our” mean Sellframe Ltd, and “the website” means adhdprivate.co.uk. You can reach us at hello@adhdprivate.co.uk.

Acceptance of Terms

By accessing and using the website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the website.

Use of the Website

You agree to use the website only for lawful purposes and in accordance with these terms. You agree not to:

• Use the website in any way that violates applicable laws
• Attempt to gain unauthorised access to the website or its systems
• Transmit any malicious code or interfere with the website's operation
• Scrape or collect data from the website without permission
• Use the website to send spam or unsolicited communications

Medical Disclaimer

ADHD Private provides information for general purposes only. This website does not provide medical advice.

The information on this website, including clinic listings and educational content, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your GP or other qualified healthcare provider with any questions you may have regarding ADHD or any other medical condition.

Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

Directory Information

We strive to provide accurate and up-to-date information about ADHD clinics. However:

• Clinic details, services, and prices may change without notice
• We cannot guarantee the accuracy, completeness, or timeliness of listings
• Inclusion in our directory does not constitute an endorsement or recommendation, and we do not assess or accredit the clinical quality of any clinic
• You should verify all information directly with clinics before making decisions

Find Your Match

Our “Find your match” questionnaire filters and sorts our directory according to the answers you give. It is a search and comparison tool, not a clinical assessment. It does not screen for, indicate or diagnose ADHD or any other condition, and the clinics it returns are matched on practical criteria such as location, service type, price and availability, not on a judgement about what care you need.

There are two ways you can ask us to pass your details to a clinic, and both are optional.

Enquiring with one clinic. Clinic pages carry a form for asking that clinic about an assessment, shown when we have confirmed the clinic's email address can receive mail. Your enquiry goes to that one clinic only, which the Send button names before you send, and they pay us nothing for it : whether a clinic can receive these never depends on payment. What differs by plan is how they answer: a clinic with a Featured listing receives your contact details and usually replies directly, while a clinic without one replies through our portal and we pass that reply on to you. The privacy notice sets this out in full.

Being matched by the questionnaire. At the end of the questionnaire you may optionally ask us to pass your contact details to clinics so they can contact you. If you do:

• Your details go to a maximum of three clinics
• You have not chosen a clinic here, so we choose. We pick on how close a clinic is to you and whether it does what you asked for; one of the three may be a clinic that advertises with us. See How We Make Money below
• How a clinic answers depends on its plan: a clinic with a Featured listing receives your contact details and usually contacts you directly, while a clinic without one is never given your phone number, gets no contact details with its copy of the enquiry, and replies through us, though it can see your email address in our portal. Where a clinic replies through us, we keep those messages here so you and the clinic can both read the conversation, and we email you a private link to it when a clinic writes back
• We are not a party to anything you agree with a clinic, and we do not arrange, supply or supervise any assessment or treatment
• We cannot guarantee that a clinic will contact you, how quickly it will, or that it will offer you an appointment
• We delete the messages after six months, and you can delete them yourself sooner: the delete button is on the conversation page. The rest of your questionnaire is erased twelve months after you submit it
• Once a clinic has your details it becomes responsible for them as its own data controller, and its own privacy policy applies

You never have to share your details to use the directory. How we handle this information is set out in our Privacy Policy.

How We Make Money

We make money from clinics in three ways: a one-off fee that new clinics pay to be listed, a monthly listing subscription that new clinics pay to stay listed, and a higher monthly subscription called Pro, which any clinic can choose. A Pro clinic's listing appears in marked positions that are always badged “Featured”: the label patients see. When someone completes the questionnaire and asks to be contacted without having picked a clinic themselves, one of the places is reserved for a Pro clinic wherever an eligible one exists, and the Showcase clinic for the month has first claim on it where it is eligible, up to about a quarter of the matched enquiries that Pro clinics received over the past week; the rest go to the clinics that best fit what the person asked for, regardless of what anyone pays us. Enquiries sent to a clinic directly from its own page are different: they go to whichever clinic the person chose, and we do not charge for them.

Showcase is a further paid placement, included with Pro, held by one clinic for each calendar month. The Showcase clinic is always labelled “Showcase · Sponsored”. It is advertising, not a rating or a review, and it never changes either. On a page about a place, or about what you asked for, it appears only if the clinic can see you; elsewhere its card says where the clinic sees patients. It is first among the Featured clinics wherever they are listed, in the ways set out below.

Featured is paid advertising, and it can lift a clinic's position in our lists. Featured clinics are always labelled, and paying affects the order of a list in these ways only:

• region and city pages list Featured clinics first;
• the clinic directory pins Featured clinics above its list until you sort it by a column or by distance (when you give a location, it pins only Featured clinics that can see you, nearby or by video), and category pages show a rotating few first and keep a place on the page for every Featured clinic;
• where two clinics are otherwise equal (in your questionnaire results, among similar clinics, or in a table sorted by one of its columns) the Featured one comes first, unless the other is nearer to you;
• the clinics shown inside an article can include one Featured clinic, listed first;
• our Right to Choose letter tool lists Featured clinics first until you enter a postcode, after which it lists the nearest first;
• the matches we email you list up to two Featured clinics first;
• the Showcase clinic for the month is shown in a panel above the Featured clinics on the home page, and as a card at the top of matching questionnaire results and on other clinics' pages;
• wherever Featured clinics are listed first or pinned (the clinic directory, region, city and category pages, articles, our Right to Choose letter tool before you enter a postcode, and the matches we email you), the Showcase clinic comes first among them, and where two clinics are otherwise equal it comes ahead of a Featured one, unless the other is nearer to you or a better match for what you asked.

Every list on this site where payment affects the order says so on the page. Paying never changes the order of our Right to Choose comparison table, and it never changes a clinic's rating or reviews: we do not accept payment to alter a rating, or to remove or moderate a clinic's reviews or regulatory information. The ratings we show are calculated only from the figures that review platforms such as Google and Trustpilot publish. A clinic may choose which of its review platforms its listing shows: that choice is free on every plan, it is never for sale, and a listing that uses it says so beside its reviews. Where a listing shows more than one platform, its star is the average of those platforms, weighted by the number of reviews on each.

Pro is priced by the number of places you appear. Groups of seven or more locations are priced individually, so get in touch. Clinics with a portal account see the price for their clinic in the clinic portal before they pay, and can start or cancel Pro there. We are not VAT registered, so no VAT is added. Pro is billed in advance, renews until you cancel, and you can cancel at the end of any period you have paid for.

The listing fee and the listing subscription. A clinic listed from 22 October 2026 pays a one-off fee to be listed and then a monthly listing subscription, both agreed with the clinic before its listing goes live. We ask for payment only after the clinic has approved its profile, and we do not publish the amounts. They buy a listing, not a position: neither changes where a clinic appears in any list, or a clinic's rating or reviews. Only Featured can lift a clinic, in the ways set out above. If the subscription ends, the listing is hidden. Clinics that were listed before 22 October 2026 keep the arrangement they had when they were added. Most clinics on the directory were added by our own research, from public information.

Matched patient enquiries go to the clinics we judge closest and most suitable for that person, and one of the three places is reserved for a Featured clinic wherever one is eligible: shared fairly among them against the demand the directory actually receives, except that the clinic holding Showcase that month has first claim on it up to about a quarter of the matched enquiries Featured clinics received over the past week. We do not promise any particular number. What we do promise: if a paid Pro period delivers fewer than two matched enquiries, we detect it and credit it, without you having to ask. Enquiries a patient sends you directly from your own listing are free and sit outside this count.

Clinic Listings and the Clinic Portal

If you manage a clinic listing, hold a clinic portal account, or receive a patient enquiry from us, you additionally agree that:

• You are authorised to act for the clinic, and the information you publish through the portal is accurate, kept up to date, and complies with UK advertising and healthcare rules, including the rules that prohibit advertising prescription-only medicines to the public
• You will keep your account credentials secure and will not share them outside your organisation
• We may correct, suspend or remove a listing that we believe to be inaccurate, misleading, unlawful or no longer operating
• Enquiries you receive through us relate to an individual who asked to be contacted about an assessment, and include information about their health. You must use their details only to reply about that enquiry, comply with data protection law as an independent controller, and stop contacting them on request. You must not add them to a marketing list or pass them to anyone else
• You can stop receiving patient enquiries at any time using the link in any enquiry email, or by asking us. Your listing stays exactly as it is either way
• Listing subscriptions and Pro subscriptions are billed in advance, renew until cancelled, and can be cancelled at any time with effect from the end of the paid period. We do not refund part-used periods
• For a clinic listed from 22 October 2026, the listing is hidden when its subscription ends. A clinic listed before that date keeps its listing if it cancels Pro
• The one-off listing fee, and the first listing subscription payment, are requested only after you have approved your listing, and the fee is not refundable once you have. We may still correct, suspend or remove a listing on the grounds given above. Anything different we agree with you in writing still applies

Webhooks and the API

The clinic portal can send data to systems you choose: an outbound webhook, and read-only API keys. Both are optional, both are set up by you, and both are documented at /developers. If you use either, you additionally agree that:

• You choose the destination. We send only to an address you configure, and you can remove a webhook or delete an API key at any time, on any plan
• Webhook messages contain reference numbers, times, service categories and status. They do not contain a patient's name, email address, telephone number or the message they wrote
• An API key with the enquiries:read scope does return patient contact details and the message they wrote, which is information about their health. When you or a system acting for you receives that data, you are an independent controller for that copy: its security, its retention and any request the patient makes about it are yours to answer, and the obligations above about using enquiry details only to reply apply to it in full
• You are responsible for the security of your API keys and your webhook signing secret, and for anything done using them. Each key is shown once; we store only a hashed version and cannot recover it
• We may suspend an integration that is being used in a way that endangers patient data or the service, and we may change or withdraw these interfaces with reasonable notice

Limitation of Liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded. If you are a consumer, these terms do not affect your statutory rights.

Subject to that, and to the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or in connection with your use of the website.

We are not responsible for any decisions you make based on information found on this website, including decisions about healthcare providers or treatments, nor for the acts or omissions of any clinic.

Intellectual Property

The content on this website, including text, graphics, logos, and software, is owned by Sellframe Ltd and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Third-Party Links

Our website contains links to third-party websites, including clinic websites. These links are provided for your convenience. We do not control and are not responsible for the content or practices of these external sites.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

Governing Law

These terms are governed by the law of Scotland, and disputes will be subject to the jurisdiction of the Scottish courts. If you are a consumer resident elsewhere in the United Kingdom, you keep the benefit of any mandatory protections of your local law and may bring proceedings in your local courts.