How long is the wait time for an ADHD assessment at The Autism Service?

The Autism Service currently has a wait time of approximately 4 weeks for ADHD assessments. (Last updated: updated 1 months ago)

Does The Autism Service accept NHS Right to Choose referrals?

The Autism Service does not currently accept Right to Choose referrals. You would need to self-fund your assessment.

Can The Autism Service prescribe ADHD medication?

The Autism Service cannot prescribe ADHD medication directly. They can provide a diagnosis and recommend medication to your GP.

Does The Autism Service offer shared care arrangements?

The Autism Service does not currently offer shared care arrangements with NHS GPs.

What assessment methods does The Autism Service use?

The Autism Service uses the following assessment methodologies: {"Clinical interview", "NICE guidelines"}.

The Autism Service

Shrewsbury

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4.4(176+)

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UK-Wide Expert Autism & ADHD Assessments

The Autism Service is a clinician-led company with over 50 specialist Autism & ADHD clinics and 33 in-person clinic locations across the UK. They have been delivering autism and ADHD assessments for both children and adults since 2019.

In-Person Excellence

They believe autism and ADHD assessments should always be carried out in-person and to a high standard, with appointments available within four weeks at most locations.

Assessment Options

Adult Autism Assessments
Child Autism Assessments
Adult ADHD Assessments
Child ADHD Assessments
Combined Autism & ADHD Assessments - bringing experts together from both pathways

NICE Compliant

All adult assessments are fully NICE guideline compliant. Reports are recognised by public agencies. Finance options are available.

Note: They are a diagnosis-only service and do not prescribe medication.

Services & Pricing

Prices may vary depending on your specific needs.

Assessment Services

Adult ADHD Assessment

Online / In-person

From

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Comprehensive ADHD assessment

Detailed written report with diagnosis and recommendations

Gold-standard assessment based on clinical guidelines

More info

Child ADHD Assessment

Online / In-person

From

Contact for price

Comprehensive ADHD assessment

Detailed written report with diagnosis and recommendations

Age-appropriate assessment methodology

More info

Additional Services

ADHD + Autism Assessment

Online / In-person

From

Contact for price

Combined ADHD and autism assessment

Comprehensive diagnostic report

Integrated treatment recommendations

More info

Frequently Asked Questions

Common questions about this clinic

Learn more about ADHD

Clinic Overview

Children (Under 12), Teenagers (12-17), Adults (18-64), Later Life (65+) assessments

1 location + online

4.4(176+)

Established2019

Patient Reviews

Katrina D

3 weeks ago

After waiting nearly 2 years for an nhs autism assessment, I decided to go private. Right from the start the staff at The Autism Service were friendly, knowledgeable, and patient, both over the phone and face to face, and were happy to answer my many many questions before booking with them. They made me feel at ease every step of the way. The assessment itself was extremely thorough, as was the final report. Extremely pleased and grateful for the wonderful service provided. Absolutely recommend to anyone who is still deciding who to go to for an assessment.

Eleanor Miles

2 months ago

I used this service for a joint autism and adhd assessment for my child. I was really impressed with the quality of the assessment process - it was very thorough and well-organised. It was also very quick to arrange appointments! The clinical team completing the assessments were all brilliant, showing lots of empathy and helping my child feel at ease and communicate as well as possible. The findings were explained sensitively and I felt the team were open to all our questions and very helpful. The final report was detailed and well-evidenced and had lots of helpful recommendations for both home and school. I would wholeheartedly recommend the service to anyone seeking a diagnosis.

David Simm

2 months ago

After being let down by the LA waiting lists we reached out to the Autism service. 1st contact with Joshua Lockwood was extremely helpful. No rush no pressure just professional advice, answered all my questions and sent me all the relevant information to look over in my own time. When I decided to go ahead with the private assessment Lydia Morgan looked after me from start to finish ensuring I fully understood everything and set up my appointments. She was highly professional. All the professionals involved were exceptional, empathetic and patient. The whole process was so professional and smooth. We had a straight forward timetable of meetings with speech and language therapists and educational psychologists. Emma Jassim was lovely with my daughter and Louise Highly, again exceptional with us guiding us through my daughters years and needs and made us feel at ease and for the first time I felt supported and understood for all we do as parents rather than a failure. The diagnosis and detailed report all received in a professional and timely manner. I can’t thank them or recommend them enough. If like us, you have spent years on a list with years to go and your child desperately needs the support, then I strongly recommend you reach out to The Autism Service.

David Edwards

3 months ago

The Autism Service were excellent with carrying out a combined assessment for our son. Importantly for us, they carried out in-person assessments for him alongside online appointments with us as parents for the interview assessments. The whole process was excellent from start to finish, and it was completed in a matter of weeks. At the end of the assessment process, we had a very helpful feedback appointment including next steps to support our son. This was accompanied by a detailed written report detailing those recommendations and other resources for us to refer back to later. We would 100% recommend them

Becky Kirby

a week ago

Review: Extremely Disappointing Autism Assessment Service – Poor Quality, Misleading Costs, and Deeply Concerning Practices Our experience with this autism service has been deeply disappointing from start to finish, and in my opinion, it felt more like a money-making exercise than a genuine attempt to support children and families. To begin with, we were provided with a quote, paid a substantial amount based on that quote, and proceeded to book the appointments. Only then did we receive a phone call informing us that we needed to pay additional charges due to travel distance—information the service already had from the very beginning. This was not only frustrating but completely avoidable. After speaking to other families, it seems we are not the only ones who have been hit with extra, previously undisclosed costs after the initial quote, which raises serious concerns about their transparency. We also know of other families who feel they received an inaccurate or misleading assessment outcome, which makes the situation even more worrying. The assessment itself felt incomplete and lacked the depth we expected and contradictory . Despite providing extensive information—including detailed examples of behaviors, observations from different settings, and clear parental concerns—the final report did not reflect the evidence we had submitted. One of our key concerns was that our son was masking his difficulties, something we explicitly raised ahead of the assessment. Masking is a well-recognized phenomenon in autistic individuals, yet this was not meaningfully considered, nor was there any indication that this possibility informed the conclusions reached. Given that autism is a neurodevelopmental condition present from birth, it was disheartening to see clear signs we highlighted simply overlooked. Our parental input, which should have been central to the process, felt minimised or dismissed entirely. This left us feeling unheard, excluded, and questioning the accuracy and fairness of the outcome. In addition, there were discrepancies between the verbal feedback we received and the final written report. The report was also delivered later than promised, which further delayed our son’s ability to access essential support and interventions. The impact of all this has been significant. The outcome of the original assessment directly affected our son’s access to appropriate educational and support, ultimately influencing his wellbeing and development. We have since gone through the NHS pathway (BeeU), where Healios completed a new assessment. They took the time to understand our son properly, observed him carefully, and—unlike the previous service—truly saw the real him. Healios have now diagnosed him as autistic, which aligns with everything we have been raising for years and finally validates his lived experience. Something I strongly suggest to others is: go back and read the reviews. In my experience, the provider always seems to have an explanation or an answer ready when concerns are raised, rather than genuinely taking accountability. I have also since learned that the organisation appeared on Panorama in 2023, and I’ve come across multiple reviews mentioning concerns about staff working conditions. While I can’t personally verify those issues, seeing so many similar stories has added to my discomfort with how this service operates. For me, the reason for sharing this is simple: I want to warn other families. I don’t want anyone else to be left out of pocket, dismissed, or given an assessment that leaves their child struggling because of a misleading or inaccurate outcome. Families seeking autism assessments are often already stressed, exhausted, and desperate for help—no one should have to go through what we did. Based on our experience, I cannot recommend this assessment service. I truly hope other families will be better informed and that meaningful changes are made.

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